website homepage on a laptop

Restructuring Howling Hive’s Navigation and Layouts for User Clarity

Prioritizing changes for maximum impact.

4 minute read

Final Product

Project Overview

When Howling Hive's web host shut down, they needed a quick site migration to keep their small business online. We used the opportunity to redesign their site in one week - focusing on major UX pain points to create a frictionless user experience and a cohesive, refreshed visual design.

Client

Howling Hive | 2024

Type

Design | UI/UX | Branding

Role

Designer & UX Developer

Full Case Study

Created With

desktop with a bee keepers website
mobile with a bee keepers website

Getting Started

Howling Hive had a big problem for a small business. Their web services provider was shutting down, and they couldn't afford a large disruption to their online presence. The initial website had been built by the business owner using a template builder and no longer suited the needs of the business.

I was given one week to redesign the website to avoid any service disruptions. The owner was looking to correct a few major paint points in the user experience and update the visuals for a more polished and professional feeling.

The Problem

The client had indicated there were a few issues with the site's navigation, or lack thereof. Their customers had reported issues with moving between pages and finding specific products. During my assessment of the website, I found a few prominent pain points:

  1. The site lacked functional navigation. All pages used a top logo banner which navigated back to the homepage, forcing users to constantly return home to access other products and pages.
  2. Inconsistent layouts between product pages created difficulties in finding items and prices. The lack of a cohesive visual design made the homepage feel like a separate website compared to the rest of the webpages.
user journey map user flow analysis

Assessing Issues

Targeting Customers

In creating the initial site, the owner had assumed a customer base of 50+ and had designed the site accordingly, with oversized text and little navigation. But with the business now up and running, it was clear that their clientele skewed closer to 30. This new persona became central to the website's redesign, allowing me to update the UI for a younger, more technologically literate audience.

persona 1

The client's original persona, based on their assumed customer base.

The new persona, with a focus on a younger, more technologically literate audience.

persona 2
Prioritizing Changes

In one week, I would not have time to overhaul the entire site. I needed to prioritize updates based on their impact on the user's experience.

Instead of completely redesigning every page of the site, I opted to give it a facelift. Leaving the page layouts mostly intact, I updated the website's branding. With a new colour scheme, font choice, and professional imagery, the pages felt transformed. Allowing me to focus my limited time on the larger issues with the user interface.

website style updates

Final Product

Meeting the Client's Needs

By focusing on major pain points over minor flaws, I was able to deliver maximum impact with my updates in just one week. The new website catered to a younger clientele with these key updates:

Sticky Navigation

In creating useful navigation for the website, I opted for a sticky header. This would allow users constant access to the header navigation, making browsing products easier and faster.

Clean & Accessible Design

As requested by the client, an image background was used on the new website to add graphic depth. I decided on a simple floral image in combination with a solid white background to keep all text legible.

Branding

By using colours already present in the brand's product design, I was able to unify the website's formerly disjointed colour scheme. This created a clean, modern design with brand consistency.

old home page new home page
old honey page new honey page
old wax page new wax page
old candles page new candles page
old about page new about page